Let's get privacy out of the way

There are flashier things to write about than privacy. We’ve got saves to back up, games to support, and bugs to chase. But it’s worth saying where we stand when dealing with your data, so let’s get it out of the way!

Here’s the short version of this whole thing: we value your privacy just as we value ours. We don’t sell your data, you are not the product. You are the ones who pay us, and we provide you with our service. Let’s go over what this means in some more detail…

We don’t sell your data

We’re not the kind of company where the real product is you and the thing you signed up for is the bait. We make money one way: you pay for Save Override, and we keep it running! There isn’t any second business hiding behind the first one, your data is safe with us.

We track as little as we can

We don’t track you for your normal, everyday use of Save Override. Log in successfully and we don’t even record where you logged in from. The log line reads user 12345 logged in and nothing else. No email or IP.

We do however start taking a closer look when something looks wrong, because that’s when you’d want us to pay attention. This can be when someone who isn’t you is trying to get into your account. This failed login gets recorded, in which we log your account ID and the IP it came from. But just enough to spot someone hammering your account.

If we ever catch an account abusing the system, we might turn on closer logging for that one account for a while. If we ever do that to your account, we’ll email you. We won’t just watch you quietly.

Another instance where we’d pay more attention is if someone tries to force their way into an account with an email that isn’t even registered by trying millions of random passwords. We log that email and the IP, because there’s no account to point at yet. We try our best to catch suspicious activity like this to keep everyone safe.

Your saves aren’t as precious as your personal data, so we lighten up a bit

We don’t think of your game saves like sensitive personal data. They’re your Elden Ring character and your Baldur’s Gate 3 honour run. So we protect them like what they are: things you’d be annoyed to lose, not things that ruin your life if the wrong person sees them.

We use the best security practices for this type of data. Your saves travel over an encrypted connection, and you decide who you share them with. We’re just skipping the heavy machinery like end-to-end encryption that piles on a lot of complexity for a case that doesn’t need it. So basically if you have saves you’d need us to be mathematically unable to read, this isn’t the tool for that.

All of this is open for discussion

We’re a small team and a community. If you think a rule should change or if there’s a way to make Save Override safer, more private, or more reliable without making it worse, come tell us on the Discord! That’s where this conversation happens, and we’ll gladly take a look.

That’s it! Back to your saves.

— Your Player Override Team